Privacy Statement

Salesforce.com, inc. (“salesforce.com” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites, including its employees and their family members (“Visitors”). This Privacy Statement describes salesforce.com’s privacy practices in relation to the use of this Web site.

This Web site may contain links to other Web sites. The information practices or the content of such other Web sites is governed by their respective privacy statements, which the Company encourages you to review.

Collection and Use of Information

When responding to a blog post, this Web site gives you an option to provide it with personal contact information, such as name and email address (“Contact Information”). The Company uses Contact Information to send e-mails to Visitors to inform them of new blog posts and identify the Visitors who have chosen to comment on a blog post. For example, if you choose to submit Contact Information, your name will appear under a blog comment that you submit, which will identify you to other Visitors. Doing so also facilitates any appropriate follow up by the Company.  You are not, however, required to provide Contact Information in order to submit comments to blog post, or to receive a response to your comment.

If you choose to subscribe to the blog, you will be required to submit Contact Information on this Web site so that the Company can act on your subscription request and send emails to you that inform you of new blog posts.

As you navigate this Web site, it may also collect information through the use of commonly-used information-gathering tools, such as cookies (“Web Site Navigational Information”). Web site Navigational Information includes standard information from your Web browser (such as browser type, browser language, the Web site from which you were referred), your Internet Protocol (“IP”) address, and the actions you take on this Web site (such as the pages viewed and the links clicked). Salesforce.com uses Web Site Navigational Information to operate and improve this Web site. 

In particular, salesforce.com uses cookies to make interactions with this Web site easy and meaningful. When you visit one of the Company’s Web sites, salesforce.com’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to salesforce.com, either by responding to a blog post or otherwise, you remain anonymous to the Company. From time-to-time, salesforce.com engages third parties to track and analyze usage and volume statistical information from individuals who visit this Web site. Also, certain cookies allow this Web site to remember visitors as returning ones.

Please note that you may disable your Web browser’s ability to accept cookies, and you will be able to navigate this Web site, but you may not be recognized as a returning Visitor.

Public Forums

Salesforce.com may provide a blog on this Web site. Any personal information you choose to submit in such a forum, in a free-form text field for example, may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Salesforce.com is not responsible for the personal information you choose to submit in these forums.

Sharing of Information Collected

Service Providers

Salesforce.com may share information collected via this Web site with the Company’s contracted service providers so that these service providers can provide services on our behalf, for example, hosting this Web site. Unless described in this Privacy Statement, salesforce.com does not share, sell, rent, or trade any information collected via this Web site with third parties for their promotional purposes.

Salesforce.com Affiliates

The Company may share information collected via this Web site with other companies in order to work with them, including affiliates of the salesforce.com corporate group.  For example, the Company may need to share data about salesforce.com employees for Employee Success purposes.

Compelled Disclosure

Salesforce.com reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Communications Preferences

Visitors may manage receipt of communications as described in this Web site by clicking on the “unsubscribe” link located on the bottom of a blog post notification email.  

Changes to This Privacy Statement

Salesforce.com reserves the right to change this Privacy Statement.

Contacting Us

Questions regarding this Privacy Statement or the information practices of this Web site should be directed to salesforce.com Privacy by clicking here or by mailing salesforce.com Privacy, The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105.